FREE SHIPPING ON ORDERS OVER $100!

FAQs


About our Tungsten Rings

Please refer to our sizing instructions (images) you can seen at the bottom of our product. But for best results, please refer to your local jeweler to size your finger correctly.

No. Our rings don’t react to most chemicals.

Tungsten rings can be cleaned with gentle soap and water. Then dry your ring with a soft tissue or towel to restore its original shine.

Avoid dropping the ring on a hard surface because it may break when enough force is applied.

For the black and blue coated tungsten rings, avoid rubbing it against hard surfaces or other metals because it’s coating may flake out. But the main ring won’t.

Yes, you could take it to a jeweler who offer laser etching.

The ring is true to size so it can’t be resized. Make sure to correctly measure your finger before buying this ring.

Tungsten, also known as Wolfram. It comes from the Swedish language tung sten. Tung means Heavy and Sten means Stone. Tungsten is the only rare and exotic metal that can be permanently polished. It will not bend. In normal wear, black tungsten will only develop superficial scratches.Each tungsten ring is individually hand crafted using assorted diamond abrasives and poly crystalline diamond tooling.

Our tungsten rings are cobalt-free.Tungsten is about 10 times harder than 18K Gold, 5 times harder than tool steel, and 4 times harder than titanium.

Yes. Our black, blue, and gold tungsten rings are all plated. Our silvers are bare so it will not scratch.

No. It is not scratch proof but it is highly scratch-resistant. The colors are vacuum plated to a silver tungsten ring. The silver tungsten ring is the base of the ring and it is 100% scratch proof.

Yes, it is the most hypoallergenic metal available. Our tungsten rings are cobalt-free.


Shipping and Tracking

Our average normal shipping is 10-15 days to the US.

Expedited shipping is 3 - 7 days.

Send us your request by emailing us at support@friendsofirony.com immediately after placing your order.

You can track your order in our website under the “Support” tab. Or click HERE.

Please reach out to us by email and we will respond to you as quickly as possible. Email us at support@friendsofirony.com.

Just reach out to us by email at support@friendsofirony.com and we will arrange a re-shipping for you.

Yes. If your order is worth over $100 you will automatically avail our free shipping.


30-day Returns Policy

Please click HERE to read our Product Policy.

Yes, you could exchange the ring within the 30-day period. Just email us at support@friendsofirony.com and ask for instructions.

Yes, you could return your item for a full refund within 30 days from receiving your order. Just email us at support@friendsofirony.com and ask for instructions.

Let us know by emailing us at support@friendsofirony.com and we will replace it immediately.

Just email us at support@friendsofirony.com to let us know. We'll make sure to correct the mistake.

Please ask for exchange instructions by emailing us at support@friendsofirony.com.

YES, for exchanges. But you will be charged an additional amount if you want to proceed.

NO, for refunds. Refunds will no longer be granted after the 30-day period.


Payments and Discounts

We accept all major credit and debit cards, including Visa, MasterCard, American Express and Discover. Paypal payments are also accepted.

No. We don’t accept phone orders at the moment. We are really sorry.

Opt-in to any of our promotional advertisements or announcement in our website to get a discount code. Advertisements are shown as pop-up banners in our store.

Please reach out to us at support@friendsofirony.com to let us know, and we will work with you to get it fixed.

Please reach out to us at support@friendsofirony.com to let us know and we will email you the discount code.


Order Cancellations and Revisions

Yes. Just reach out to us and send us an email at support@friendsofirony.com within 24 hours after placing your order. Failing to do so may result to an irreversible order if the item has already shipped.

Leave us a message through any of our contact portals: live chat, facebook page, or email us at support@friendsofirony.com. Please make sure to contact us within 24 hours after placing your order. It may be too late to cancel if the item ships.


Have other concerns?

Feel free to get in touch with our support team by emailing support@friendsofirony.com for any questions or concerns and we will do our best to answer your inquiries within a day!


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909-353-3244


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Closed: Saturday and Sunday
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