FAQ

What is Tungsten Carbide?

When you first came across tungsten carbide rings, you probably wondered to yourself “what the hell is tungsten carbide?” Well, that questions need not remain unanswered. In this article, we tell you everything you need to know about tungsten carbide and if it really makes for a superb ring material.

What material is tungsten carbide and how durable is the finish?

Tungsten carbide is actually a type of heavy metal that uses either cobalt or nickel alloy as a binder to keep everything together. This means that you get a ring that’s tough and also shock resistant. In terms of durability, it’s one of the most hardwearing material out there. In fact, it’s near indestructible and would hardly ever deform in case of an accident.

Will they tarnish and cause me cuts or sores?

Tungsten carbide rings don’t tarnish or rust. It’s safe to use for prolonged contact with skin so it’s highly likely that it will cause you any kind of sores. It’s also hypoallergenic and doesn’t result in rashes unlike other metal rings. Moreover, it doesn’t easily deform so being cut by it isn’t bound to happen in most chances.

After 5 years, does it continue to shine?

One of the best things about tungsten carbide rings is that there’s no need to regularly polish it—ever. Tungsten carbide rings are specifically manufactured and designed to hold a permanent luster so you’ll never have to worry that it would ever look old or shabby on you.

Do they scratch easily?

Tungsten carbide is certified to be scratch-proof. It can only be scratched in unusual circumstances such as if you use corundum or diamonds, which means it’s virtually impossible for it to scratch. Normal activities would hardly make a dent on tungsten carbide so you can wear it no matter how active or extreme your lifestyle is.

When wearing your ring all the time, will my finger turn green or does your designs on your rings ever start rubbing off?

Tungsten carbide rings made with nickel alloy (like ours) won’t turn your finger green. Our designs on our rings also use an engraving process so its chances of rubbing off is none at all.

How to I measure my ring size?

Please refer to our sizing instructions (images) you can seen at the bottom of our product. But for best results, please refer to your local jeweler to size your finger correctly.

Does your tungsten ring corrode, tarnish or rust?

No. Our rings don’t react to most chemicals.

How to I care for my tungsten ring?

Tungsten rings can be cleaned with gentle soap and water. Then dry your ring with a soft tissue or towel to restore its original shine.

Avoid dropping the ring on a hard surface because it may break when enough force is applied.

For the black and blue coated tungsten rings, avoid rubbing it against hard surfaces or other metals because it’s coating may flake out. But the main ring won’t.

Can I take my tungsten ring to my local jeweler to engrave my name on it?

Yes, you could take it to a jeweler who offer laser etching but make sure they show you a test as some lasers aren't fine enough. 

Is the ring ture to size or can it be resized?

The ring is true to size so it can’t be resized. Make sure to correctly measure your finger before buying this ring.

What are the properties of tungsten metal?

Tungsten, also known as Wolfram. It comes from the Swedish language tung sten. Tung means Heavy and Sten means Stone. Tungsten is the only rare and exotic metal that can be permanently polished. It will not bend. In normal wear, black tungsten will only develop superficial scratches.Each tungsten ring is individually hand crafted using assorted diamond abrasives and poly crystalline diamond tooling.

Our tungsten rings are cobalt-free.Tungsten is about 10 times harder than 18K Gold, 5 times harder than tool steel, and 4 times harder than titanium.

Is the color of the ring plated?

Yes. Our black, blue, and gold tungsten rings are all plated and will fade and scratch over time. Our silvers are bare so it will not scratch.

Is the color of the ring scratch proof?

No. It is not scratch proof but it is highly scratch-resistant. The colors are vacuum plated to a silver tungsten ring. The silver tungsten ring is the base of the ring and it is 100% scratch proof.

Is your tungsten ring hypoallergenic?

Yes, it is the most hypoallergenic metal available. Our tungsten rings are cobalt-free.

Shipping and Tracking

How long does shipping take?

Our average normal shipping is 5-15 days to the US.

Expedited shipping is 3 - 7 days.

How do I expedite my order?

Select expedite shipping at check out or send us your request by emailing us at support@friendsofirony.com immediately after placing your order 

How do I track my order?

You'll receive email updates on your order

The package still has not arrived and it's over the delivery period, what should I do?

Please reach out to us by email and we will respond to you as quickly as possible. Email us at support@friendsofirony.com.

My order was returned to sender, what do I need to do to get it back?

Just reach out to us by email at support@friendsofirony.com and we will arrange a re-shipping for you.

Do you have free shipping?

Yes. If your order is worth over $100 you will automatically avail our free shipping.

30-Day Return Policy

What is your product policy

Please click Here to read our product policy

If the ring I ordered doesn't fit, can I exchange it for a refund?

Yes, you could exchange the ring within the 30-day period. Just email us at support@friendsofirony.com and ask for instructions.

I didn't like the item / I don't want it anymore. Can I return it for a refund?

Yes, you could return your item for a full refund within 30 days from receiving your order. Just email us at support@friendsofirony.com and ask for instructions.

The ring came in damaged. What should I do to get a replacement?

Let us know by emailing us at support@friendsofirony.com and we will replace it immediately.

If I receive a wrong ring (size,color,type). What should I do?

Just email us at support@friendsofirony.com to let us know. We'll make sure to correct the mistake.

I decided I wanted a different color or type, what should I do to edit the order?

Please ask for exchange instructions by emailing us at support@friendsofirony.com.

Can I still return the ring for exchange or refund over the 30-day period?

YES, for exchanges. But you will be charged an additional amount if you want to proceed.

NO, for refunds. Refunds will no longer be granted after the 30-day period.

Payments and discounts

What methods of payment do you accept?

We accept all major credit and debit cards, including Visa, MasterCard, American Express and Discover. Paypal payments are also accepted.

Do you accept phone orders?

No. We don’t accept phone orders at the moment. We are really sorry.

How to get a coupon or discount code?

Opt-in to any of our promotional advertisements or announcement in our website to get a discount code. Advertisements are shown as pop-up banners in our store.

I used my discount code but I didn't receive any discounts. What should I do?

Please reach out to us at support@friendsofirony.com to let us know, and we will work with you to get it fixed.

I opted-in to get a discount code but received didn't receive anything. What should I do?

Please reach out to us at support@friendsofirony.com to let us know and we will email you the discount code.

ORDER CANCELLATIONS AND REVISIONS

Can I still change or edit my order?

Yes. Just reach out to us and send us an email at support@friendsofirony.com within 24 hours after placing your order. Failing to do so may result to an irreversible order if the item has already shipped.

How do I cancel an order?

Leave us a message through any of our contact portals: live chat, facebook page, or email us at support@friendsofirony.com. Please make sure to contact us within 24 hours after placing your order. It may be too late to cancel if the item ships.

HAVE OTHER CONCERNS?

Feel free to get in touch with our support team by emailing support@friendsofirony.com for any questions or concerns and we will do our best to answer your inquiries within a day!